Privacy Policy

Effective Date: March 13, 2025

1. Introduction
Welcome to Rydco Pest Control Ltd. (“Company,” “we,” “our,” or “us”). We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit rydcopestcontrol.com (the “Website”).

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023) of India.

2. Information We Collect
We collect the following types of personal data:

(a) Personal Information Provided by You

  • Name
  • Email address
  • Phone number
  • Postal address
  • Any information you provide through forms, inquiries, or service requests

(b) Automatically Collected Information
When you visit our Website, we may collect:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Device information
  • Cookies and tracking technologies (see Section 7)

3. How We Use Your Information
We process your personal data for the following purposes:

  • To provide and manage pest control services
  • To communicate with you regarding inquiries, bookings, and support
  • To process payments and invoices
  • To improve our Website and services
  • To send promotional offers and marketing communications (with your consent)
  • To comply with legal obligations

4. Legal Basis for Processing (DPDP 2023 Compliance)
We process your personal data based on:

  • Consent: We seek explicit and informed consent before processing your personal data.
  • Legitimate Uses: Providing services, maintaining records, and fulfilling contractual obligations.
  • Legal Obligations: Compliance with applicable laws and regulations.

5. Data Sharing & Disclosure
We do not sell or rent personal data. However, we may share your data with:

  • Service Providers: Third-party companies that assist us in delivering our services, such as payment processors and IT support.
  • Legal Authorities: When required by law, court order, or government request.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymise it.

7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device when you visit a website. These may include:

  • Essential Cookies: Necessary for website functionality, such as security and accessibility.
  • Analytics Cookies: Help us understand how visitors interact with our site by collecting and reporting information anonymously.
  • Marketing Cookies: Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.

You can manage or disable cookies through your browser settings. However, restricting cookies may impact your experience on our Website. By continuing to use our Website, you consent to the use of cookies in accordance with this policy.

8. Your Rights Under DPDP 2023
As a data principal, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Update inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, subject to legal obligations.
  • Right to Grievance Redressal: Lodge complaints about data processing issues.
  • Right to Nominate: Appoint a nominee to exercise rights in case of incapacity or death.
  • Right to Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise any of these rights, please contact us at rydcoltd@gmail.com.

9. Data Security
We implement industry-standard security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

10. Data Storage & Cross-Border Transfers
Your personal data is stored within India, and we do not transfer your data outside India unless required for processing purposes in compliance with applicable laws.

11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

12. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

13. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:

Rydco Pest Control Ltd.
301, Arpit Apartment, 34, Saket Nagar, Indore, Madhya Pradesh 452018
Email: rydcoltd@gmail.com
Website: rydcopestcontrol.com